Payment Policy

This Payment Policy explains how payments are handled when purchasing from us.pandora. By placing an order, you agree to provide valid payment and billing information required to complete the transaction.

Currency and Pricing

All product prices and transactions on us.pandora are processed in U.S. Dollars (USD).

Any applicable sales taxes or other legally required charges will be calculated and collected during checkout.

Accepted Payment Methods

We accept eligible payment cards presented through our checkout, including:

Visa
Mastercard
American Express
Discover
JCB
Diners Club
Maestro

The payment methods available to you may vary depending on your location, card issuer, and other transaction-related factors.

Payment Authorization

Payments are processed through Shopify's checkout system and its authorized payment service providers.

Customers are responsible for providing accurate billing details and using a valid payment method that they are authorized to use.

A payment may require authorization or verification before an order can be confirmed. If a payment cannot be authorized or verified, the order may be delayed, declined, or canceled.

For your protection, please do not send complete card numbers, security codes, passwords, or other sensitive payment credentials to us by email.

Payment Security

Payment information is handled through the secure payment processing systems available at checkout. We do not ask customers to provide complete payment card details through email, phone messages, or other unsecured communication channels.

Cancellations and Refunds

Cancellation requests must be submitted before an order is shipped.

Once an order has shipped, it cannot be canceled. Any eligible refund or return will be handled in accordance with our Refund Policy.

Approved refunds are returned to the original payment method. Please allow 5–10 business days for your bank or payment provider to process and display the refund. Actual posting time may vary by financial institution.

Payment Questions

If you have a question about a charge, payment, or transaction, please contact our customer service team.

When contacting us, please provide your order number whenever possible. Do not send complete credit or debit card numbers, security codes, passwords, or other sensitive payment information.